1.Enter the product page, select the product and quantity you want to buy, and click [Add to Cart].

2. Click the shopping cart in the upper right corner to confirm the shopping list, and follow the ordering process to complete.
 

After the order is completed, go to the [Order Inquiry] of the member center to confirm and inquire about the shopping details.
 

1.Log in to the Member Center, enter [Order Inquiry], and click the order number you want to inquire about to inquire about the order status.

2.You can also call the customer service staff directly

Customer Service Line: (02) 2950-0105

Customer service time: Monday to Friday 09:00~12:00; 13:00~18:00

※The customer service staff will rest at noon, and there will be no service on national and regular holidays.
 

If you want to cancel the order before shipping, you can cancel it in the [Order Inquiry] of the Member Center; if the product you ordered has been shipped, the order cannot be modified.

※If you cancel the order and re-order, please refer to the official website page inventory and official website activities.
 

1.Credit card: Select credit card payment at checkout, and the order will be completed after the deduction is successful.
 

FreshO2will send discount codes and bonus points related activities from time to time, please pay close attention to the official website and social media announcements.
 

1.You need to join the FreshO2 website first, and you can use the discount code after logging in.

2.Discount codes are non-transferable and cannot be used in conjunction with other discounts.

3.The discount code must be used within the time limit. If it is not used within the time limit, it will become invalid and it will be regarded as abandoned.

4.折The discount code validity period and discount threshold will be adjusted according to each event.
 

1. You need to join the FreshO2 website first to be eligible for bonus accumulation.

2. Bonus points cannot be transferred or used in conjunction with other discounts.

3. The checkout item needs to be up to $1000, and the maximum discount for a single order is 10%.

4. Bonus points must be used up within the time limit. If the bonus points are not used within the time limit, they will become invalid and will be regarded as abandoned.

5. The validity period and discount threshold of bonus points will be adjusted according to each activity.
 

If you cancel the order or make a return, the bonus money you receive will not be refunded.
 

After logging in as a member, enter the member center and click Bonus Points Query to check the validity period and bonus points.
 

"According to the Consumer Protection Law, beauty products are personal hygiene products. There is no 7-day hesitation period after opening the package. If you want to return it, please do not open the package."

1.After you place an order, if you want to cancel the order, please contact the customer service staff directly to assist you.

2.After you pick up the goods, if you find the wrong or defective product, please contact customer service within the 7-day appreciation period. If the delivery is wrong, Fresho2 will bear the shipping cost, and if it is returned due to personal factors, you will be responsible for it freight. 

3.If you feel uncomfortable after using the product, please attach the relevant certificate and contact customer service, and the customer service staff will handle it for you.